Privacy notice

1. Information We Collect

1.1 Information You Provide Directly

When you create an account or interact with the Service, we may collect:

• Identity data: first and last name, date of birth.
• Contact details: email address, phone number, residential address.
• Dati finanziari: Broker API keys (read/execute only), investment preferences and risk tolerance settings. We never store your full broker credentials or payment card numbers.
• Profile data: username, trading-strategy preferences, notification settings.
• Comunicazioni: messages you send through support channels or via email.

1.2 Information collected automatically

When you use the Service, we automatically collect certain technical information:

• IP address, browser type and version, operating system.
• Pages visited, features used, time spent and clickstream data.
• Device identifiers and mobile advertising IDs (where applicable).
• Data on cookies and tracking technologies (see our Politica sui Cookies).

1.3 Information from third parties

We may receive information about you from third parties such as identity verification providers, fraud prevention services and analytics partners. We combine this with the data we hold to improve accuracy and security.

2. How We Use Your Information

We use the information collected to:

• Create and manage your account and provide the Service.
• Process and execute trading signals and automatic orders on connected brokers.
• Personalize your experience and provide you with relevant market insights.
• Send transactional emails (account confirmations, trading notifications, security alerts).
• Send marketing communications where you have given consent or where permitted by law.
• Detect, investigate and prevent fraudulent or illegitimate activity.
• Compliance with legal and regulatory obligations.
• Improve, test and develop new features of the Service using aggregated and anonymized data.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data according to the following legal bases:

• Contract performance: to provide the Service you have signed up for.
• Interessi legittimi: fraud prevention, security, product improvement.
• Legal obligation: compliance with financial regulations and tax law.
• Consenso: marketing communications and non-essential cookies (which you can withdraw at any time).

4. Sharing Your Information

We do not sell your personal data. We may share them with:

• Service providers: cloud hosting, email delivery, analytics and customer support providers who are contractually bound to protect your data.
• Broker e exchange collegati: only the minimum API instructions required to execute your configured strategy.
• Legal authorities: when required by law, court order or to protect our rights.
• Corporate transfers: in connection with a merger, acquisition or asset sale, provided that the acquirer will honor this policy.

5. International data transfers

QubiTrade AI operates globally. Your data may be transferred to and processed in countries other than your own, including the United States and member countries of the European Union. Where required, we use Standard Contractual Clauses approved by the European Commission to safeguard cross-border transfers.

6. Data retention

We retain your personal data for as long as your account is active or as necessary to provide the Service. After account closure, we retain certain data for up to seven years to comply with financial regulatory requirements. Aggregated and anonymized analytics data can be retained indefinitely.

7. I Tuoi Diritti

Depending on your jurisdiction, you may be entitled to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time without affecting previous processing.

To exercise any of these rights, please contact us at [email protected]. Risponderemo entro 30 giorni.

8. Sicurezza

We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, multi-factor authentication, role-based access controls, and annual third-party penetration testing. Despite these measures, no system is completely secure. We encourage you to use a strong, unique password and enable two-factor authentication.

9. Cookies

We use cookies and similar tracking technologies to operate and improve the Service. For full details, please see our Politica sui Cookies.

10. Children's privacy

The Service is not directed to persons under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or by email. Your continued use of the Service after the effective date of any update constitutes your acceptance of the revised policy.

12. Contattaci

For questions relating to privacy or to exercise your rights, please contact our Data Protection Officer:

• Email: [email protected]
• Posta: QubiTrade AI Inc., 200 Park Avenue, New York, NY 10166, United States, USA
• Rappresentante UE: QubiTrade AI, 200 Park Avenue, New York, NY 10166, United States